Staff will speak up with courage and respect when they or someone else has been hurt or wronged by bias.

I have the courage to speak up to people when their words, actions or views are biased and hurtful.

How do you feel about conflict?
How do you react to conflict?
Has your relationship to conflict changed over time?
How do you deal with conflict at NWF?
Have you ever heard a colleague make an inappropriate comment?
If so, what did you do? In hindsight, do you think you should have reacted differently?

Lesson 17